We purchased a used car from Jose Moreno and Max Dancer at Fiesta Hyundai. They were great! Jose took us on the test drive and was relaxed, personable and knowledgeable. Max handled the sale professionally with patience, knowledge and great calm. We appreciated their relaxed manner. We had a specific used car in mind and Hyundai had it. So grateful we had a car to test drive in Santa Fe!

Good service

Jose and Eric were great to work with. Good customer service and a great price. Thanks!!

It was easy to get an appointment and the work was completed in a reasonable length of time.

My husband and I were looking to get into a new car that’s safe and comfy before our newborn arrives. Trey Brown helped us find exactly what we’re were looking for! He is very kind, understanding and professional!! Thanks again

I haven't bought a vehicle yet but Max is a really great salesman!

I had an amazing experience working with my salesman when purchasing my 2026 vehicle! From the beginning, he was friendly, patient, professional, and truly listened to what I was looking for. He made the entire process easy and stress-free, answered all of my questions, and went above and beyond to help me get into the right vehicle. I really appreciate how helpful and honest he was throughout the whole experience. I never felt pressured, and he made sure I understood everything before making my decision. I absolutely love my new 2026 vehicle and couldn’t be happier with the service I received! ... Read More

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Google - Sep 23, 2026

I had an amazing experience working with my salesman when purchasing my 2026 vehicle! From the beginning, he was friendly, patient, professional, and truly listened to what I was looking for. He made the entire process easy and stress-free, answered all of my questions, and went above and beyond to help me get into the right vehicle. I really appreciate how helpful and honest he was throughout the whole experience. I never felt pressured, and he made sure I understood everything before making my decision. I absolutely love my new 2026 vehicle and couldn’t be happier with the service I received! If you’re looking for someone who genuinely cares about his customers and will go the extra mile to help you, I highly recommend him. Thank you for making my car-buying experience such a great one!

I love the service I was given and the price I got for my vehicle was just right. I'm so thankful Trey was able to help me get the process done quick and easy.

Beyond pleased with the services from Trey Brown he made sure to help me in every aspect and made sure I was comfortable with my purchase! Most definitely will be back to see him for all my vehicle needs.

Jose Moreno, Landis, and Abby were the most friendly and knowledgeable staff you will ever meet. We recommend to everyone if you want a fantastic car buying experience to stop by Fiesta Hyundai in Santa Fe.

We had a very good experience dealing with the folks at Fiesta Hyundai. Dan Ngo, the sales person who handled our lease turn-in and new purchase was efficient, organized, and clear about the process - 10/10. The finance manager was also very organized and led us through the options without ever making us feel pressured to choose anything. I would definitely recommend this place.

Extremely disappointed with this place. The pricing is absolutely ridiculous. My parts were only around $285, yet I was charged nearly $700 JUST for labor, bringing my total to over $900. How does that make any sense? The labor cost was more than double the price of the parts. I own a Mercedes, and even when I take it to Mercedes, I have never experienced labor being this disproportionate to the cost of the parts. I understand that quality work costs money, but charging nearly $700 in labor for approximately $285 in parts is excessive. I feel like I was seriously overcharged, and the pricing ... Read More

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Google - Sep 13, 2026

Extremely disappointed with this place. The pricing is absolutely ridiculous. My parts were only around $285, yet I was charged nearly $700 JUST for labor, bringing my total to over $900. How does that make any sense? The labor cost was more than double the price of the parts. I own a Mercedes, and even when I take it to Mercedes, I have never experienced labor being this disproportionate to the cost of the parts. I understand that quality work costs money, but charging nearly $700 in labor for approximately $285 in parts is excessive. I feel like I was seriously overcharged, and the pricing was nowhere near reasonable. I would strongly recommend getting multiple quotes before having any work done here. Based on my experience, I will not be returning and would not recommend this place to anyone looking for fair and transparent pricing.

Terrible customer service from the first phone call to service as well as terrible phone etiquette. Requested a rodent check and wiper blade replacements on a federal government vehicle. Wiper blades were not replaced, went back to say the service was not complete. Older male with salt and pepper hair literally stated to me, "so, what do you want me to do about it?" I said, 'I asked for a new set.' I didn't get my new set because apparently it is too hard for the staff to call for another approval from GSA which takes approximately 3 ... Read More

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Google - Aug 19, 2026

Terrible customer service from the first phone call to service as well as terrible phone etiquette. Requested a rodent check and wiper blade replacements on a federal government vehicle. Wiper blades were not replaced, went back to say the service was not complete. Older male with salt and pepper hair literally stated to me, "so, what do you want me to do about it?" I said, 'I asked for a new set.' I didn't get my new set because apparently it is too hard for the staff to call for another approval from GSA which takes approximately 3 minutes at the least. I dread when our fleet vehicles need PM's at Fiesta Hyundai. If I had a choice, I'd say no stars from me.

Huge shout out to Max and everyone that helped me out today. They not only got me into a vehicle but also gave me the best monthly payment option that fits for me, I am very thankful to them. Go check them out and ask for Max.

Worst dealer experience of my life. They told me I could come in to test drive a Hyundai Ioniq 9. Turns out it was sold months ago, and they just wasted an hour of my time. Told me I had to buy the car if I wanted to see it. Ridiculous. Frustrating.

Thank you Max Dancer for your help, you were great and patient with meeting our needs. We will recommend Max to others for a car and Fiesta dealership for their professionalism, thank you!

Everyone was great but I must single out Max Dancer for really going above and beyond to patiently help my wife and I through a long purchase process. The whole team went the extra mile also. First Hyundai after 25 years with another dealer. Very pleased with the experience!

No high pressure, answered all my questions, but some uncomfortable negotiations on the price. It all turned out well though.

This is more of a cautionary tale mixed in with some anger. Great experience overall, salesperson was fantastic, sales manager great, finance — not so great which was an anomaly. If one complains about the finance guy , they take it out on the salesperson, not the offender. Sadly the salesperson did everything right and he will take the brunt of the blame for the situation caused by a bad financial person. History - Went in and saw the car with the trim we wanted. We had researched and driven the model at another dealership who did not have the trim level ... Read More

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Google - Jul 6, 2026

This is more of a cautionary tale mixed in with some anger. Great experience overall, salesperson was fantastic, sales manager great, finance — not so great which was an anomaly. If one complains about the finance guy , they take it out on the salesperson, not the offender. Sadly the salesperson did everything right and he will take the brunt of the blame for the situation caused by a bad financial person. History - Went in and saw the car with the trim we wanted. We had researched and driven the model at another dealership who did not have the trim level and color we wanted and seemed unwilling to get one delivered to them . Found one in Denver $895 delivery fee. Drove 60 miles and found 30+ cars with the trim levels we were looking for. At the time( this fluctuates) there was an addendum of $5600+ . $2100 fee? I said no way and the addendum was removed. Seems like all the local dealerships add to the MSRP, high profit items for them before shipping the car . Wheel locks, first aid kit, hazard kit( cheap vinyl gloves, small caution triangle) $87! A few unnecessary item , hundreds of dollars to dealership. Dealer transfer fee- $500 . Junk fee, seems every dealership is doing it. I was convinced to pay it( even though I knew it was junk( small dealership etc.) my bad. So about $1000 left on the table. As an older individual, that hurt. Finance person was the real problem. Nice enough, built trust. There is a reason they are the biggest profit maker in the dealership. All went well, but he made a strange comment when asked about prepayment penalties/ paying it off early. 6 months waiting period. Purchased 20+ new cars and this was a first. He was persuasive, things have changed etc. 2026,2019,2017, and 2026(inw not from this dealership) are our current autos years. Sounded strange, not right. Researched, read the contract, nowhere does it state that. Inclusion clause ( by law). But we still went back maybe we missed something. Finance —he came to the sales floor and wove a fictional tale. That the dealership, credit union, and the state had closed all the loopholes and more importantly the dealership had ways to enforce the rule. Seemed more concerned with the charge back the credit union will do to the dealership. No concern apparently with our financial concerns. By now I was very amused and getting angry (have PTS) as he continued . He left my wife close to tears. Pure fabrication and I wonder how many times the story had worked on other individuals. Maybe this is why he is where he is at —- a small annex of a much bigger dealership. Just beware,. He is a shark

Max is awesome’ Thank you.

Great experience! Highly recommend especially in conjunction with the Costco Auto Program. Dan is an excellent salesperson, and we love our new Santa Fe!

It was the easiest place I purchased a vehicle at.

A couple of months ago, one of my head lights went out and I came into this dealership for assistance. Mike was incredibly knowledgeable, kind, and helpful! The estimate I had gotten from a different place quoted a cost of over $700, which I would not have gone through with. Mike looked into the issue further and was able to fix it for barely over $40! He could have easily taken the easier route and given me a similar estimate, but he was clearly not looking to take advantage of customers and, instead, seems genuinely interested in decent customer service. Keep up ... Read More

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Google - Jun 18, 2026

A couple of months ago, one of my head lights went out and I came into this dealership for assistance. Mike was incredibly knowledgeable, kind, and helpful! The estimate I had gotten from a different place quoted a cost of over $700, which I would not have gone through with. Mike looked into the issue further and was able to fix it for barely over $40! He could have easily taken the easier route and given me a similar estimate, but he was clearly not looking to take advantage of customers and, instead, seems genuinely interested in decent customer service. Keep up the good work and thanks again!

What an incredible experience we had at Fiesta Hyundai! Ask for Dan and be 100% satisfied. He is not only a semi-pro bowler, but also a friendly, knowledgeable and fascinating guy. Ask him about his bat mobile! 😉

Thank you, Dan... Your an amazing person. You treated me like a person, you were not pushy, you let me decide what was right for me not pushy. I appreciate that. Also, the rest of the staff was so friendly and helpful. Continue working as a team, it shows team work..

Called Sales to inquire about purchasing a 2024 Lexus gx550 which according to Jose was available. I asked what would be the cash price for vehicle and that I would title under my business ( which is a dealership) he transferred me to Colleen ( manager) who was very defensive from the start and stated they don't sell to business and that car was to be sold to local residents only. The fact that I live out of state and what to title it in my business should not be a factor in doing business. She practically hung up the phone, no ... Read More

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Google - May 27, 2026

Called Sales to inquire about purchasing a 2024 Lexus gx550 which according to Jose was available. I asked what would be the cash price for vehicle and that I would title under my business ( which is a dealership) he transferred me to Colleen ( manager) who was very defensive from the start and stated they don't sell to business and that car was to be sold to local residents only. The fact that I live out of state and what to title it in my business should not be a factor in doing business. She practically hung up the phone, no need to be rude, I'm sure Ill find another GX550 elsewhere.

DAN. This is the person you should ask for if you are looking to buy a car. Great communication, goes above and beyond for customer service. Even helped save orphans from a burning building. Needless to say, I would vote for him if he ran for President.

Didn't buy my car here but I had my car serviced The service provider was very friendly and very understanding very nice everybody in the service room was very nice and very understanding as well this is the kind of service I wish I would have got when I bought my car at reliable Nissan this is the kind of service I wish I would have got when I took my car to have it serviced at Malloy Nissan but like everybody says it is what it is but I do recommend service senior car here The staff here ... Read More

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Google - May 13, 2026

Didn't buy my car here but I had my car serviced The service provider was very friendly and very understanding very nice everybody in the service room was very nice and very understanding as well this is the kind of service I wish I would have got when I bought my car at reliable Nissan this is the kind of service I wish I would have got when I took my car to have it serviced at Malloy Nissan but like everybody says it is what it is but I do recommend service senior car here The staff here are very nice very friendly they get the car in and out at a decent time didn't have any problems with anybody there got my car in as soon as I got there got it done when an hour if I would have took my car to any other dealership in Albuquerque like when the light Nissan or reliable Nissan they would have wanted my car for the day and then they would have said all we're going to keep your car for another day they would have dragged it on and on but this dealership got the job done didn't play around they actually know what they're doing here if you're going to have your Nissan vehicle serviced bring it here to Santa Fe New Mexico Nissan dealership I recommend it if I could give you more than five stars I would thank you guys very much for the great experience I had today👍🏼👍🏼👍🏼

I’ve bought 2 cars from fiesta Hyundai both times were seamless. Everyone was friendly helpful and always kept me in the loop. They went above and beyond to make sure I was taken care of even after the purchase. I highly recommend them for your vehicle buying needs!

If I could give a 100 star review; I would. A car shopper's experience can't really get better than the TWO experiences, that I've had with feista Hyundai. Speaking from my experience, both the salesman who helped me pick my car (twice), and the branch manager himself, who totally pulled every string he could, to get me financed (both times); were awesome.. I can't thank them enough. They really weren't just doing sales, they HELPED me, especially the manager. The man was exceptionally knowledgeable, patient, and professional. You know how you can go to soooooooooo many ... Read More

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Google - Apr 24, 2026

If I could give a 100 star review; I would. A car shopper's experience can't really get better than the TWO experiences, that I've had with feista Hyundai. Speaking from my experience, both the salesman who helped me pick my car (twice), and the branch manager himself, who totally pulled every string he could, to get me financed (both times); were awesome.. I can't thank them enough. They really weren't just doing sales, they HELPED me, especially the manager. The man was exceptionally knowledgeable, patient, and professional. You know how you can go to soooooooooo many dealers, and NO ONE can even explain what APR is? Not here ✓ These guys are awesome 💯 They got me financed, when no one would.. And they took the car, that they had once sold me. With the kind of trade in value, that shows that they know their cars are good ✓ The kind of trade in value that lets you know they hadn't over priced it, when they had sold it to you.. Everything was made clear to me, transparent, and I really appreciate everything they did for me. The first time, and this second time. My first car was a gas Elantra, now going into a hybrid Elantra.. And when it comes time for my third car.. I will definitely be going back to these awesome people 💯

My wife had her car serviced there. Octaviano is always happy, friendly and helpful!

AN AMAZING TEAM WITH AN INCREDIBLE EXPERIENCE BUYING! This was by far the best car buying experience that I have ever had! We walked into the dealership after having a negative experience at Chevy dealership in Santa Fe (which was disappointing because I have always been a Chevy person and grew up in a dealership). When we walked in there was no one on the floor so Landis, the GM, came out and helped us. He introduced us to Colleen, who we got to talk Jeeps a little with (thanks for the duck Colleen), and then we spoke with our ... Read More

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Google - Apr 21, 2026

AN AMAZING TEAM WITH AN INCREDIBLE EXPERIENCE BUYING! This was by far the best car buying experience that I have ever had! We walked into the dealership after having a negative experience at Chevy dealership in Santa Fe (which was disappointing because I have always been a Chevy person and grew up in a dealership). When we walked in there was no one on the floor so Landis, the GM, came out and helped us. He introduced us to Colleen, who we got to talk Jeeps a little with (thanks for the duck Colleen), and then we spoke with our salesman Jose L. I have to admit after feeling a little burned at the previous dealership it was because of Colleen that we stayed, she put us at ease right away. We test drove a used car with Jose and he was so knowledgeable about the car and showed us a ton of the features. We were not planning on buying anything at all, so when Landis came over with Jose to talk numbers with us we were not anticipating the help they were prepared to give us to get into this BEAUTIFUL car! Hands down, Landis went the distance and further to give us the best deal that I have ever seen on a car. We walked out with an wonderful price, amazing financing, and an incredibly comforting warranty! As a person that spent so many years driving cars that broke down often, it is such a relief to know that we are covered in this car and we have nothing to worry about. There is no way that we would have been able to afford this car if not for the hard work of the team at Fiesta! To top it all off, when we got down to the signing of the finance forms, you know when you are tired and just ready to head out, Diondrea (sp?) was a delight. He answered all of the questions, and did not rush us, even though it was well after closing. When it is time to purchase our next vehicle Fiesta Hyundai of Santa Fe will absolutely be our first stop!! Thank you for everything!!

Recently got a santa fe, and customer service was amazing, fast, and very friendly. Thank you Colleen, Jose, and Landis for all your help!

You guys have done it! You are the worst dealership ever! If you think customer service is leaving your "lay down" customer on hold until I just hang up. The new car I bought from you needed a engine replacement at 3000 miles. I had a different dealership do it. Now you ghost me after making you guys so happy last year. Thanks for nothing!

Truck went out and I commute so I came in looking for a gas saver I came in and worked with Jose and Colleen they were both extremely helpful and weren’t pushy at all which I really respect in a car company! Got a great price on a new car! Very happy with my purchase and customer service!

"I had a fantastic experience buying my new vehicle here. What really stood out was the General Manager coming over personally to ensure everything was going smoothly. He was incredibly respectful of my time and made sure all my questions were answered without any pressure. It’s rare to see a GM so involved and genuinely caring about the customer’s experience. Highly recommend!"

I can’t say enough great things about Landis Wheeler and the entire team at Fiesta Hyundai. Landis is hands down the best General Manager I’ve ever worked with. His leadership, professionalism, and commitment to customer satisfaction truly set the standard. He goes above and beyond to make sure every customer is taken care of and every experience is smooth from start to finish. You can tell he genuinely cares about both his team and his customers, which makes a huge difference. If you’re looking for a dealership that treats you right and delivers top-tier service, Fiesta Hyundai ... Read More

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Google - Mar 28, 2026

I can’t say enough great things about Landis Wheeler and the entire team at Fiesta Hyundai. Landis is hands down the best General Manager I’ve ever worked with. His leadership, professionalism, and commitment to customer satisfaction truly set the standard. He goes above and beyond to make sure every customer is taken care of and every experience is smooth from start to finish. You can tell he genuinely cares about both his team and his customers, which makes a huge difference. If you’re looking for a dealership that treats you right and delivers top-tier service, Fiesta Hyundai is the place to go—and Landis Wheeler is the reason why. Highly recommend!

I just bought a brand new 2025 hyundai elantra from this dealership. Their general manager Landis Wheeler was so amazing and helpful, he made me and my family feel comfortable and right at home. He answered all my questions and concerns and helped me pick the best vehicle. His kind and helpful staff made the whole process so smooth, I recommend him and his dealership to everyone!

Horrible service as always at this dealership. The horrible general manager treats customers like garbage and acts like a psycopath over any situation. How is he still the manager at this dealership?! Very unprofessional and embarrasing behavior by someone who should be a professional in customer service. Get this clown out of management asap! When are the owners at Fiesta finally gonna do something about it?!

It is very sad this kind of people represent Hyundai. If I could give zero stars, I would. Dealing with this dealership has been a nightmare.I have never been treated so poorly in my life. We bought a car here last year and needed a simple certificate from the dealer for our relocation to another country. I have been requesting this document for two months with no success; their phone service is terrible, and they never return calls despite promising to do so. Last Saturday, we went in person to resolve this. Not only was the staff unhelpful, but ... Read More

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Google - Mar 17, 2026

It is very sad this kind of people represent Hyundai. If I could give zero stars, I would. Dealing with this dealership has been a nightmare.I have never been treated so poorly in my life. We bought a car here last year and needed a simple certificate from the dealer for our relocation to another country. I have been requesting this document for two months with no success; their phone service is terrible, and they never return calls despite promising to do so. Last Saturday, we went in person to resolve this. Not only was the staff unhelpful, but the General Manager, Landis Wheeler, was incredibly abusive. He shouted at us, slammed the door in our faces. When I confronted him about his behavior, he literally ripped up the certificate and threw it in the trash. This level of disrespect is shocking, extremely unprofessional management. Do yourself a favor and take your business elsewhere.

I have never left a review before but I’m making an exception here. I purchased my second car, a 2026 Hyundai Ioniq 5 recently from Fiesta. I actually enjoyed the car buying experience there. I had a trade and I came prepared and was in and out with my new car in less than 3.5 hours. My sales guy was Jose and I highly recommend him if you’re looking for something new or used. I tried to give the Hyundai dealership in ABQ a chance and they were very unprofessional and seemed hinky. It was definitely worth the drive north to ... Read More

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Google - Mar 10, 2026

I have never left a review before but I’m making an exception here. I purchased my second car, a 2026 Hyundai Ioniq 5 recently from Fiesta. I actually enjoyed the car buying experience there. I had a trade and I came prepared and was in and out with my new car in less than 3.5 hours. My sales guy was Jose and I highly recommend him if you’re looking for something new or used. I tried to give the Hyundai dealership in ABQ a chance and they were very unprofessional and seemed hinky. It was definitely worth the drive north to purchase my car!

Love the car. The experience was easy, no pressure. Jose Luján was our sales person. He was super helpful. Went out of his way to find the right car for us even though he didn’t have on his lot. What a great guy. And what a great car. #1207

Jose, Colleen, and Landis were super helpful, friendly, fast and kept me in the loop every step of the way on my new purchase. They have found the perfect vehicle for my family and I. I couldn't have asked for better please to shop at.

Jordan was awesome!!!! Everyone that was involved in the purchase made things very simple and understanding.. Jordan did everything he could to help us walk out with a vehicle the very same day which he made happen. It wasn’t what we wanted but that was at no fault of him or anyone there but still came out with a very nice vehicle. Jordan I really appreciate the service you provided to us today, keeping us informed and kept us laughing for this long process thank you. I look forward to doing business again here in the future! Update 3/7/26: We ... Read More

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Google - Feb 20, 2026

Jordan was awesome!!!! Everyone that was involved in the purchase made things very simple and understanding.. Jordan did everything he could to help us walk out with a vehicle the very same day which he made happen. It wasn’t what we wanted but that was at no fault of him or anyone there but still came out with a very nice vehicle. Jordan I really appreciate the service you provided to us today, keeping us informed and kept us laughing for this long process thank you. I look forward to doing business again here in the future! Update 3/7/26: We had a minor situation with some wheel locks on the tires where the lock key was missing. Jordan went above and beyond to make the situation right, by getting us in to get the wheel locks removed with there service techs and replacing them with new locks. At no cost to us and he made it right! I really appreciate all that Jordan did by making this whole buying experience easy. I recommend anyone who is looking to buy a new vehicle to go see Jordan at fiesta Hyundai he’s friendly and will go above and beyond to make your car buying experience easy and fun. Thank you Fiesta Hyundai and especially Jordan!

This dealership is the BEST! Their sales team is so attentive and the service I get when I bring my vehicle in is exceptional. Thank you!

Very disappointing experience with Fiesta Auto Group / Santa Fe Hyundai. We purchased a Mitsubishi that later developed issues, and after Fiesta closed the Mitsubishi dealership, we were redirected for help but calls were not returned. When we reached out to Santa Fe Hyundai, Colleen’s tone made me feel like I couldn’t afford the vehicle, which was upsetting and unnecessary—especially after being told we’d receive a “killer deal.” The vehicle was advertised at $45,627, but after mandatory add-ons and markups, the price increased by thousands more than advertised, which was not disclosed upfront. I felt deceived. Poor communication, ... Read More

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DealerRater - Jan 27, 2026

Very disappointing experience with Fiesta Auto Group / Santa Fe Hyundai. We purchased a Mitsubishi that later developed issues, and after Fiesta closed the Mitsubishi dealership, we were redirected for help but calls were not returned. When we reached out to Santa Fe Hyundai, Colleen’s tone made me feel like I couldn’t afford the vehicle, which was upsetting and unnecessary—especially after being told we’d receive a “killer deal.” The vehicle was advertised at $45,627, but after mandatory add-ons and markups, the price increased by thousands more than advertised, which was not disclosed upfront. I felt deceived. Poor communication, unexpected pricing, and no accountability.

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Fiesta Hyundai of Santa Fe is awful. After purchasing 2 cars from them within one week, they advised us incorrectly on how to set up the title for my 17 year old daughter. After the title was transferred we lost our 3 year/ 50K mile coverage and had to pay for 100% maintenance. When I called to have them help correct this with corporate they told me, "You're on your own!" Awful

Very disappointing experience with Fiesta Auto Group / Santa Fe Hyundai. We purchased a Mitsubishi that later developed issues, and after Fiesta closed the Mitsubishi dealership, we were redirected for help but calls were not returned. When we reached out to Fiesta Santa Fe Hyundai, Colleen’s tone made me feel like I couldn’t afford the vehicle, which was upsetting and unnecessary—especially after being told we’d receive a “killer deal.” The vehicle was advertised at $45,627, but after mandatory add-ons and markups, the price increased by thousands more than advertised, which was not disclosed upfront. I felt deceived. Poor ... Read More

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Google - Jan 26, 2026

Very disappointing experience with Fiesta Auto Group / Santa Fe Hyundai. We purchased a Mitsubishi that later developed issues, and after Fiesta closed the Mitsubishi dealership, we were redirected for help but calls were not returned. When we reached out to Fiesta Santa Fe Hyundai, Colleen’s tone made me feel like I couldn’t afford the vehicle, which was upsetting and unnecessary—especially after being told we’d receive a “killer deal.” The vehicle was advertised at $45,627, but after mandatory add-ons and markups, the price increased by thousands more than advertised, which was not disclosed upfront. I felt deceived. Poor communication, unexpected pricing, and no accountability.

Went in for an oil change this morning. Opie was my service person and was so professional. He kept me updated every step of the way. Got me out on time/early and my car was cleaned very nicely.

Hello . I’m Jasmine Lopez I just recently bought my first car , Chevy Malibu 2023 . When I walked in the first thing I noticed their presentable speech’s and a super welcoming ✨ . I walked in looking for Harold and first thing he introduced him self from there . Great customer service I have to say for being such a baby barely going into adult hood . They are super welcoming understandable, and very considerate . With what you come in with as money wise they help you though the best . And make sure you walk out happy and proud. Again thank you Harold vigil ... Read More

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Google - Dec 16, 2025

Hello . I’m Jasmine Lopez I just recently bought my first car , Chevy Malibu 2023 . When I walked in the first thing I noticed their presentable speech’s and a super welcoming ✨ . I walked in looking for Harold and first thing he introduced him self from there . Great customer service I have to say for being such a baby barely going into adult hood . They are super welcoming understandable, and very considerate . With what you come in with as money wise they help you though the best . And make sure you walk out happy and proud. Again thank you Harold vigil and thank you Steve , an that you bosss again Jasmin Lopez

I worked mostly with Harold, but found eveyone including the manager to be nice, kind, and professional. Definitely one of the top dealerships that I've purchased a car with.

My experience shopping for a car here is what ended my search and just made me give up. Saw a used car listed online for a fair price. Came up to look at it. Had a chill, cool salesperson help me out. Liked him a lot. Gives me a cash price which looks good except some bizarre UV Theft pack for $999. (what is UV theft anyway? do they send special UV rays at your car to protect it or something?) Anyway, I get the total price. It's close enough. Salesperson asks when I want it and I say sometime ... Read More

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Google - Nov 10, 2025

My experience shopping for a car here is what ended my search and just made me give up. Saw a used car listed online for a fair price. Came up to look at it. Had a chill, cool salesperson help me out. Liked him a lot. Gives me a cash price which looks good except some bizarre UV Theft pack for $999. (what is UV theft anyway? do they send special UV rays at your car to protect it or something?) Anyway, I get the total price. It's close enough. Salesperson asks when I want it and I say sometime this week as i'm jn the country visiting my mother and need to buy something. Enter slimy General Manager. "just to let you know we are shipping this car off to Texas this Thursday bla bla bla" Great. It was the perfect experience until he shuffled over and playing the car salesman game. I said...it's good until i saw that UV Theft fee. Not cool you are listing prices online $1000 less than the actual prices. "Well you are free to shop elsewhere" I said "I would have actually paid the price you were asking without that $999 UV fee" GM: "I wouldn't have sold it to you anyway" My advice: keep the sleazy GM holed up in an office somewhere and away from actual customer. The salesperson was great until the GM got involved with his typical car salesman tactics. EDIT: two weeks later and the car is still available at the dealership (was never shipped to Texas like the GM told me it was), however the price has been change to a Black Friday Deal...at a price $500 more than when I visited. And i ended up going to Santa Fe Subaru to purchase a car where I was treated with respect EDIT 2: One month after original posting the car is still available

Harold Vigil's knowledge of the vehicle and friendly attitude turned this purchase into the best yet. He explained and answered all features and questions in detail. His follow up was unexpected making sure we understood the features and if there was anything else we needed.Finance had us in and out in record speed! Keep up the great work Fiesta Santa Fe!!

Horrible customer service from the manager. Very unrpofesssional behavior and low temper over a completely normal situation. This manager reacted aggressively and undeducated over a simple conversation.

Great people great service great car, they are amazing!!!

Alyssa in Service was able to get my vehicle in for routine maintenance on a timely manner. Great customer service etiquette! And they're now open on Saturdays for your convenience!

The general manger is horrible here very rude

I use this Hyundai dealership for my vehicle's servicing. I really appreciate the Service Department.

Our car was stolen from the dealership maintenance department and they lied about it until we showed them the police report... absolute insanity. Needless to say I'm never buying another Hyundai/Kia. By far the worst experience I've ever had with a car dealership.

Just bought my ford f150 from them love the whole team Harold and Dan were both very personal and very good and respectful to work with I will definitely be going back for future purchases to this team thank you all very good people highly recommend

Great customer service just bought a brand new sonata and my family was treated with respect and kindness. If you’re looking for a great experience Fiesta Hyundai is the place to be in Santa Fe!!

My experience with the GM at this location was the most unpleasant I’ve ever had with a dealership. Dealer Matt was great to work with, but I personally felt the GM’s attitude was the worst I have ever experienced in any customer service interaction. I purchased an electric car here, and when I received it, key components of the charging system I expected were not included. This was not mentioned during the sale, and I was told they would not be provided afterward. I left feeling that my concerns were dismissed and handled in an unhelpful and discourteous ... Read More

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Google - Aug 14, 2025

My experience with the GM at this location was the most unpleasant I’ve ever had with a dealership. Dealer Matt was great to work with, but I personally felt the GM’s attitude was the worst I have ever experienced in any customer service interaction. I purchased an electric car here, and when I received it, key components of the charging system I expected were not included. This was not mentioned during the sale, and I was told they would not be provided afterward. I left feeling that my concerns were dismissed and handled in an unhelpful and discourteous way. Based on this experience, I would not purchase from this location again.

I want to feel supported by the dealer i buy cars from. I want to feel they care, so next time around I can feel confident when purchasing a car and who I do business with. But honesly the experience I had with the saleman and complete play out of the entire buying experience left me with a bad taste in my mouth. With less confidence or trust. I feel less like I can enjoy the nice car now in my driveway because it reminds me of the ordeal I just went through to get my vehicle back. Maybe it ... Read More

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Google - Jul 14, 2025

I want to feel supported by the dealer i buy cars from. I want to feel they care, so next time around I can feel confident when purchasing a car and who I do business with. But honesly the experience I had with the saleman and complete play out of the entire buying experience left me with a bad taste in my mouth. With less confidence or trust. I feel less like I can enjoy the nice car now in my driveway because it reminds me of the ordeal I just went through to get my vehicle back. Maybe it was miscommunication or other factors but I feel disrespected and taken advantage of and when I review the messages in my phone I feel less confident in what took place was kosher, it not only was unprofessional it was harmful to me. First impressions mean something, I never had a nice car like this before and wanted it to be a positive experience. I believe it might be a good dealership, but just a stupid incident, but my first buying experience did not at all go the way I wished and I have a hangover of lack of sleep and a log of many texts and hours of waiting and patiently trying to deal with the situation that ensued after I signed the papers. ....7-15-25 I reached out to ask if the management can speak to me and have sent emails and message online but have not yet heard back.

My sister put a down payment on a car, changed her mind and they won't return her money. They are so rude and I would never recommend them for anything. * As per your request to discuss the issue I have tried numerous times to hopefully come to a resolution only to be left on hold, hung up on or just plain ignored I think it's so unfortunate for a single mother to walk into a dealership trusting the staff is there to inform and guide her towards the right purchase but instead steals her hard earned money she ... Read More

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Google - May 30, 2025

My sister put a down payment on a car, changed her mind and they won't return her money. They are so rude and I would never recommend them for anything. * As per your request to discuss the issue I have tried numerous times to hopefully come to a resolution only to be left on hold, hung up on or just plain ignored I think it's so unfortunate for a single mother to walk into a dealership trusting the staff is there to inform and guide her towards the right purchase but instead steals her hard earned money she has been sacrificing to save so she can get to work and the sitters without riding the bus all day long. Now it appears we have to go through the attorney general to get a lawyer just to get her money back. She doesn't have money on hand just to give away. This has really made my whole family distrust dealerships and only want to buy online. My dad was looking at buying my mom a brand new Hyundai she wanted from there but instead bought it online. He told my sister she should have never trusted a dealer that can't even go two blocks before being pulled over on a test drive!

I've bought four Hyundai's over the years, and an Ioniq 5 from the Fiesta Hyundai dealership in Santa Fe. Very dissatisfied with the disrespect they showed us, including a threat that "if you put up a negative review, we might slow-roll service work on your (2 year old!) vehicle." Needless to say, I won't be taking the vehicle there for service (yet alone buying a vehicle from this dealership).

I am writing to express my disappointment with the service department staff, particularly regarding the inconsistency and lack of follow-up I've experienced. It appears there is a gap in the team's willingness to assist and find solutions to customer concerns. I have felt frustrated by the manner in which I have been treated during my visits to the dealership's service department. In contrast, I have found the sales team to be friendly and responsive, eager to engage with customers. Unfortunately, my experiences with the service department have not reflected the same level of professionalism and support, as ... Read More

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Google - Jan 2, 2025

I am writing to express my disappointment with the service department staff, particularly regarding the inconsistency and lack of follow-up I've experienced. It appears there is a gap in the team's willingness to assist and find solutions to customer concerns. I have felt frustrated by the manner in which I have been treated during my visits to the dealership's service department. In contrast, I have found the sales team to be friendly and responsive, eager to engage with customers. Unfortunately, my experiences with the service department have not reflected the same level of professionalism and support, as they often seem reluctant to answer calls or provide assistance. This has been quite disheartening.

Monique/monica, the phone operator is extremely rude and condescending and difficult to work with or talk to.

She was terrific, and the transaction was extraordinary. She has a great sense of humor and concern for the customer.

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Everyone at Fiesta Hyundai is friendly and helpful. Not many Ioniq 5 models to choose from but I suspect that is Hyundai's fault.

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Very friendly and their service is excellent each time! I Highly recommend this business and definitely keep coming back.

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Friendly prompt and knowledgeable service people in clean pleasant facility no problems and taking good care of our one year old electric car so far.

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It was a smooth and efficient experince, with the work being done in a super-timely manner. Very pleased with what was my first experience with Fiesta Hyundai.

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Always reliable, always accurate. Lovely people to help you take care of your car. I have been fortunate to find an honest auto shop.

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I was very satisfied with the service I was given I recommend it to others THANK YOU👍

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Fiesta Hyundai provided loads of information without the pressure of typical car sales. Our salesperson was knowledgeable, provided lots of information about different models, and even drove over 200 miles to get the exact car we wanted from another dealership!

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I don't know who Jack Andrews is. My salesman was Zeph Gonzales - 5 stars!

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Always greatService and accommodation to my needs. Really appreciate Ovai’s help during the 50,000 miles of ownership of this car. He’s made it so smooth and pleasant.

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Friendly through efficient on time and informative. Help me understand how to keep creatures out from under my hood causing damage

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Great dealership until you want to cancel the car warranty in less than a year from making your purchase! I was told by Keili that I’d receive my check within 90 days and here we are 90 days later. I submitted the cancellation form, talked to her on the phone, and have now called numerous times (been transferred from person to person) and left voicemails to multiple numbers with no word back. Hope you guys receive my review and give me a more direct way of reaching you!

Well done. Answered questions we had regarding headlights. I’ve had experience with this service department in the past that was good and it ciit

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My service at Fiesta Hyundai Santa Fe has always been good. I have been servicing my vehicle there for 12+ years. I am continuing seeking service with my recently purchased 2022 Hyundai Santa Fe Hybrid. Eric was the service representative with whom I interacted and he went over and above to help me.

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My recent experience in trying to get my map updated was unusual. First, they wanted me to leave my car there for the day. I have only one car, so not an option. I left and called in and questioned why a day. At that point i asked for a loaner and after some questioning, they granted one, although they indicated it was not their practice. Finally got my car back but there was obviously a problem with how they did the update. They said, i would need to come back and were not really interested in the problem as ... Read More

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DealerRater - Nov 15, 2024

My recent experience in trying to get my map updated was unusual. First, they wanted me to leave my car there for the day. I have only one car, so not an option. I left and called in and questioned why a day. At that point i asked for a loaner and after some questioning, they granted one, although they indicated it was not their practice. Finally got my car back but there was obviously a problem with how they did the update. They said, i would need to come back and were not really interested in the problem as a matter of fact, all throughout the process, they gave me the feeling that they really did not want to do the update. I told them i would not be returning. So I called Hyundai customer care and they fixed the problem remotely. Seems like the folks at Fiesta really do not want to be bothered. Kind of a lousy attitude.

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Harold, in the sales dept, is very kind, patient and helpful with my myriad questions. I would recommend him.

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After trouble shooting the cause of the issue, the car was in the shop for over a month to address the repair and cost $1300. Unfortunately, the exact same warning/problem is still occurring. We have tried to contact the service department for over a week, left messages, and have not received a call back.

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Great service, and pleasant people to deal with. They go the extra mile every time

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Incredibly poor service. The dealership received my part on our 2023 and did not contact us. When pushed for the repair that was recommended two months earlier was advised they have too many broke down cars to repair and it may be another month or possibly four months. No loaners available because of the parking lot full of broken down Hyundais in the lot. No communication and advised they have one part time master mechanic. Advised by the advisor they are selling more cars than they can possibly service.

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Great service, knowledgeable, and courteous. Harold Vigil, my sales associate explained in detail the cool features of my Palisade and introduced me to all Fiesta Hyundai departments before I left the dealership.

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Service was fast and we were on our way.. the dealership washed and vacuumed my car! Very nice to get it back clear than I brought it in.

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Was to best customer service for the time that I was at the dealership great people

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Great service ovy and Eric are great recommend fiesta Hyundai sincere and friendly customer service

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Great service after purchasing the Kona. Always helpful with the questions we have. Our Salesperson, Eddie, takes care of our every need.

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I needed a sealant kit ordered on 8/24/24 after a recall service. I was told that it would take 2-3 weeks to get the kit. It took 9 weeks for the kit to be delivered to the dealership.

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I had an emergency situation where I needed a battery replacement and I did not have an appointment. They accommodated me and they were able to install a new battery for me.

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Nice and efficient service work. I always feel that I can trust Ovy's advice and recommendations.

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Always nice and efficient. They keep my car in good shape. Thank them for me.

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Very disappointed with our buying experience. We paid cash for a vehicle from this dealership in March 2024. However it is almost November of 2024 and we have yet to receive our title. We have gotten the run around from our salesperson Eddie, the finance office, the title clerk, and GMs. In every interaction we have been nothing but understanding and cordial. But at this point, we are extremely frustrated and concerned that our car was sold to us without the dealership actually owning the vehicle. We are concerned that we have not been given any answers, and we are concerned that ... Read More

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Google - Oct 27, 2024

Very disappointed with our buying experience. We paid cash for a vehicle from this dealership in March 2024. However it is almost November of 2024 and we have yet to receive our title. We have gotten the run around from our salesperson Eddie, the finance office, the title clerk, and GMs. In every interaction we have been nothing but understanding and cordial. But at this point, we are extremely frustrated and concerned that our car was sold to us without the dealership actually owning the vehicle. We are concerned that we have not been given any answers, and we are concerned that no one is taking responsibility for this problem. When we call to get the drive out tag renewed because it expired we get attitude from whomever is on the other line, and whenever we call we leave kind voicemails and get no call back. The last update we were given was that Hyundai was waiting on a bank to transfer the title to the dealership. (?) umm excuse me. We paid cash. No banks involved on our end. Very frustrated. Will we buy another car in our lifetime? Yes. Will it be from this dealership? Absolutely not.

Great service. I don’t have 15 words, only 2. It is rude to insist on a comment.My advice to Hyundai is use another rating service.

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